Operations
Guides for warehouse staff, dispatchers, and operations managers.
- Weekly Timesheet Validation — Friday checklist for reviewing and validating FSE timesheets
Charter Process Coverage
These guides will be built during end-to-end testing of the five key processes:
| Charter Process | Guides |
|---|---|
| System Procurement (PO → stocked inventory) | Receiving & System Intake, Inventory Status |
| System Sale (outreach → install report) | Dispatch & Scheduling, System Registry |
| Emergency Dispatch (customer call → repair report) | Dispatch & Scheduling, Service Request Management |
| New Service Contract (lead → first PM) | Contract Management, System Registry |
| General | Weekly Timesheet Validation |