System Registry

What Is a System Record

A system is a specific physical instrument — identified by its serial number. It tracks who has it, what configuration it's in, and whether it's under contract. It is not inventory. (coming soon)

How Systems Get Created

Two paths: automatically when we receive a serialized product, or manually for existing field systems. (coming soon)

Looking Up a Customer's Systems

From the contact record — the Systems tab shows everything installed at that customer. (coming soon)

Checking Contract Coverage

Which systems are under a service contract, which aren't, and what that means when the phone rings. (coming soon)

When a System's Configuration Changes

What happens when we upgrade a system (add a head, swap a module). The serial number stays, the product variant changes. (coming soon)

Registering Legacy Systems

For systems already in the field that were never received through Odoo. How to create them manually. (coming soon)