Receiving & System Intake

What Happens When a PO Arrives

The receiving flow — validating the shipment, entering serial numbers, confirming the receipt. (coming soon)

Auto-Creation of System Records

When you receive a serialized product, a system record is automatically created in the Service app. What it looks like, what's pre-filled, what you need to add. (coming soon)

QC and Intake Inspection

What to check, where to log issues, how to flag a unit that needs work before it's ready to ship. (coming soon)

Refurbishment and Configuration

Work done on systems between receipt and sale. How service requests are used to track this in-house work. (coming soon)